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Frequently asked questions
How do I download a track or mixtape after purchase?
Once your payment is complete, you’ll receive a secure download link instantly.
Can I use Randomatic Official tracks in my own projects or DJ sets?
No. All tracks are licensed strictly for personal entertainment only. They are not permitted for DJ sets, remixes, or commercial projects.
What happens when you reach 1 million downloads?
We’ll donate £100,000 to Save the Children and release 100 FREE tracks back to the community as a thank‑you for your support.
What music genres are available?
Randomatic Official specialises in five House subgenres: Deep House, Hard House, Ambient House, Ibiza House, and Acid House — all exclusive productions.
I’m having trouble with my download — what should I do?
If you experience any issues, just fill out the contact form above with your order details. We’ll get back to you as soon as possible.
Do my downloads support the charity mission?
Yes. Every single download brings us closer to our goal of 1 million downloads, which will unlock a £100,000 donation to Save the Children.